Alan Gluck

Alan Gluck W84

Chairman, Airport Economic & Concession Consulting LLC

Alan Gluck formed Airport Economic & Concession Consulting LLC in 2015. Previously, he worked for AIRMALL USA since 2013 overseeing efforts to grow and expand the AIRMALL portfolio throughout North America and also driving innovation by engaging and incorporating new concessions concepts. He possesses more than two decades of experience in concessions development, management and consulting. Prior to joining AIRMALL, Alan served as a concessions consultant, working with both domestic and international airport clients. He previously served as the aviation business manager for concessions for the Broward County Aviation Department, where he was responsible for growing revenue and enhancing the concessions program at Fort Lauderdale-Hollywood International Airport. Alan’s experience also includes serving both as deputy director and acting director for the Office of Commercial Management at the Maryland Aviation Administration (MAA), which operates Baltimore/Washington International Thurgood Marshall Airport (BWI).

  • Taking off in a New Career Direction

    Alan Gluck recounts a difficult year in which he was laid off. He's responded by launching his own firm—encouragement to others seeking a new...

  • Understanding Your Customer: The Denver Example

    Learn from the experiences of one of the nation’s largest airports, which studied and segmented its customers to better brand itself in a crowded...

  • Hacking Small Business Expansion

    Are Main Street and malls the top options for entrepreneurs expanding brick-and-mortar retail operations? An airport retailing expert offers...

  • Best Practices for Flying With Families

    Even frequent-flying chairmen might find family travel stressful. Not so for Wharton's airport guru Alan Gluck, who offers insider tips to survive...

  • Fly Globally, Buy Locally

    "Keep it local and keep it real" ought to be the practice of a community's gateway to the world.

  • Five Tips for Better Business Travel

    Tips from our resident airport guru to make your next airport—yes, airport—experience pleasant and productive.

  • Hot Retail Trends Take off

    With their retail mix changing, airport outlets offer passengers a distinct, separate journey before their trip.

  • Charting a Flight Path From Risk to Reward

    In confronting new security regulations, airport operators ultimately created better brands and customer experiences.

  • Cooking up Something Good

    Today’s culinary airport metamorphosis reflects the foodie trends transforming the broader retail and food industries.

  • Now Boarding for Social Good

    Look to airports as leading lights for innovative solutions for sustainability, sourcing and community development.

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